COVID-19 RESPONSE
A MESSAGE FROM PETALI VILLAGE HOTEL MANAGEMENT
Dear guests and beloved friends,
We do hope this letter finds you well, safe and healthy!
As our world continues to change and as a result of the spread of COVID-19, Petali Village hotel will open on 15th June 2020, in accordance to the latest Greek government orders and travel restrictions.
We recognize that these are unsettling times and we assure you that the safety and wellbeing of our guests is of outmost importance. We are glad to inform you that in Sifnos island, there are no reported COVID-19 cases. As the situation continues to evolve, we are doing everything we can in order to ensure your travel safety and to provide maximum flexibility.
Undeniably, starting from 15th June, we will be thrilled to welcome you in our hotel. We would like to thank you in advance for your continuous trust in our hotel and we are looking forward to being a part of your forthcoming travel experience.
Our main priority is to look after our staff and guests. On behalf of the Petali Village hotel team, we wish to thank you all for your tremendous support during this challenging time. As people who love to travel, we keep on dreaming now more than ever!
Best regards,
Georgios Troullos
Manager
REVISED HEALTH AND SAFETY MEASURES
By enhancing our already exceptional health and safety procedures and implementing new practices and tools, we vow to make your stay as safe and as carefree as possible.
Our health measures include:
- Our team is briefed on all new updates
- Thοrough training is provided in health and safety guidelines
- Use of medical masks and single-use gloves by all members of our team
- Sterilization of all rooms, restaurants and public areas of the hotel
- Reorganization of the restaurant and pool area to ensure safety distances are maintained
In the light of recent events relating to the COVID-19 pandemic and following the Greek government’s mandate, we are obliged to implement also, the below measures:
- We amend the Check-in time 15:00 pm & Check out time 11:00 am
- While some things have changed, our dedication and loyalty to you, our guests, remain the same. By adapting to the new normal, we vow to keep the Petali Village hotel experience as unique and as safe as ever.
OUR PEOPLE
Each staff member is using personal protection equipment and has received expert training. Attention is given on hygiene measures and the latest information on coronavirus. This is vital to help safeguard the health of our employees and guests.
CLEANING AND HOUSEKEEPING
We enforce a rigorous cleaning regime and thorough sanitization practices in all rooms and common areas of the hotel. Laundry is done on-site only in order to avoid unnecessary contact with others outside of the hotel.
GUEST CARE
Hand sanitiser is available in common areas of the hotel and masks are also available upon request. We also encourage social distancing measures to reduce social interaction between people.
FOOD AND BEVERAGE
We do provide a la carte breakfast service in the breakfast area of the hotel which is big enough to guarantee that the necessary social distance is kept. Upon request, guests have the option to be served their breakfast at their room.
PROTECTING EVERYONE FROM COVID-19
- Avoid unnecessary contact
- Avoid touching eyes, mouth and nose
- Cover your mouth with the elbow when coughing and sneezing
- Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water
- Keep at least one meter distance between you and others whenever possible
BOOK AND TRAVEL
As a result of the COVID-19 we have revised our Cancellation Policy in order for you to have a greater flexibility on your reservations.
- No fee will be charged for cancellation prior to 15 days of your confirmed date of arrival
- For cancellation between 7 to 15 days, prior to your arrival, results in a charge of 50% of the cost of total stay
- For cancellation between 1 to 7 days, results in a charge of 100% of the stay
- Non show or departure prior to the schedule day results in a charge of 100% of the cost of total stay
- Also, we offer 100% CREDIT VOUCHER for rescheduled 2021 reservations, in case you are entitled to a refund
Hotel Petali
Ano Petali Sifnos - P.C. 84003
Τel.: +30 2284033024
Fax: +30 2284033391